Lisa Brauch

Founder, MJB BackOffice

Running a business is hard enough without getting buried in payroll deadlines, reconciliations, HR paperwork, and operational chaos.

I know — because I’ve been there.

I’m a former multi-location business owner, HR leader, payroll advisor, and operations manager with more than 20 years of experience supporting business owners across a wide range of industries. I’ve owned businesses, managed teams of over 100 employees, overseen payroll and bookkeeping, navigated compliance issues, built recruiting systems, and reorganized operations during periods of growth and disruption.

MJB BackOffice was created to give family-owned businesses practical, hands-on support — without corporate complexity.

My Background

Business Owner

For 10 years, I owned and operated two franchise locations of The Little Gym. I negotiated purchase and sale contracts, managed build-outs and relocations, handled payroll and bookkeeping, recruited and trained staff, and oversaw daily operations and customer experience.

I wasn’t just advising owners — I was one.

HR & Workforce Leadership

Throughout my career, I have:

Recruited, hired, trained, and terminated employees
Managed payroll for multi-site teams
Handled unemployment claims and workers’ compensation
Built employee handbooks and policies
Managed scheduling, timekeeping, and performance reviews
Supported both union and non-union workforces
Guided leaders through growth, turnover, and restructuring

In roles such as Director of Finance & Administration and Senior Manager overseeing large teams, I was responsible for the day-to-day administrative infrastructure that keeps businesses running smoothly behind the scenes.

Payroll & Systems Experience

As a Territory Payroll Manager for 5 years, I worked directly with business owners and leadership teams to evaluate and improve their payroll, onboarding, timekeeping, and HR systems.

I’ve:

Led payroll system implementations
Managed multi-state payroll environments
Coordinated benefits administration
Migrated HR systems
Supported compliance-focused record keeping
Worked closely with accountants and CPAs

I am a certified QuickBooks Online ProAdvisor and have managed bookkeeping for multiple businesses.

Operations & Customer Experience

My background includes overseeing daily operations across multi-industry, service-based businesses, and real estate/property management.

That means I understand:

Staffing challenges
Scheduling pressure
Inventory and purchasing
Cash handling and reconciliations
Customer service breakdowns
Event-based & project-based workforce demand
Multi-location coordination

Customer experience is not just a theory to me — I’ve managed it in high-volume, high-pressure environments.

Why I Started MJB BackOffice

Most family-owned businesses don’t need another full-time executive.

They need:

Someone who understands how businesses actually operate
Someone who can take routine tasks off their plate
Someone who knows payroll, HR, bookkeeping, and operations
Someone who won’t overcomplicate things

MJB BackOffice is designed to provide flexible, transactional support — with the option for project-based consulting when needed.

You stay in control.
I handle the details.

What Makes Me Different

✔ I’ve owned businesses — I understand the pressure
✔ I’ve led large teams — I understand workforce realities
✔ I’ve managed payroll & bookkeeping — I understand the details
✔ I’ve handled HR & compliance — I understand the risk
✔ I’ve reorganized operations — I understand growth

And I know how quickly back-office tasks pile up when you’re trying to run the front of the business.

A Little More About Me

I live in the Greater St. Louis area and have been active in business networking organizations and Chambers of Commerce throughout Jefferson & St Louis County. I hold a MO Real Estate license, Property & Casualty Insurance license, and Life & Health Insurance license. I am a Certified Quickbooks Online Pro Advisor. I am a member of SHRM and will be SHRM Certified June 2026.

I’m also a CASA volunteer supporting foster children in Jefferson County — helping youth navigate complex systems is something I care deeply about.