Housekeeping

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1. Room Cleaning and Maintenance:
   • Clean and sanitize guest rooms and bathrooms.
   • Change bed linens and make beds.
   • Dust and polish furniture.
   • Vacuum carpets and mop floors.
   • Replenish amenities such as toiletries, towels, and beverages.
   • Empty trash bins and replace liners.
2. Public Area Cleaning:
   • Clean and sanitize public restrooms.
   • Dust and polish surfaces in the lobby and common areas.
   • Vacuum and mop floors in public areas.
   • Clean windows and mirrors.
3. Laundry Duties:
   • Collect and transport dirty linens and towels to the laundry area.
   • Sort, wash, dry, fold, and distribute clean linens and towels.
4. Inventory Management:
   • Monitor and restock cleaning supplies and room amenities.
   • Report any low inventory levels to the supervisor.
5. Inspection and Reporting:
   • Check rooms and public areas for any maintenance issues or damage.
   • Report any maintenance needs or safety hazards to the maintenance team.
6. Guest Services:
   • Respond to guest requests and inquiries promptly.
   • Deliver additional items to guest rooms as requested (e.g., extra towels, pillows).
7. Sanitization and Hygiene:
   • Follow proper sanitization procedures, especially for high-touch surfaces.
   • Ensure compliance with health and safety regulations.
8. Turn-Down Service (if applicable):
   • Provide turn-down service in the evening, including refreshing the room, closing curtains, and leaving a small treat or note.
9. Lost and Found:
   • Handle lost and found items appropriately, logging and reporting them to the front desk.
10. Team Coordination:
    • Communicate with other housekeeping staff and supervisors to ensure efficient workflow.
    • Attend team meetings and training sessions as required.